bKash has introduced a map feature onto their app where you can find nearby agents, customer care centres or merchant points at any time from any corner of the country. bKash has added the “ATMs” option in its most recent update to the map filters where Bkash customers can cash out from ATMs of Basic Bank, BRAC Bank, First Security Islami Bank, IFIC Bank, Jamuna Bank, Midland Bank, Shahjalal Islami Bank and Social Islami Bank at a cost of 14.90 taka per 1000 taka.
Upon introduction of the map by bKash, it has become much more convenient for customers to avail the services of 240,000 agent points, 275 customer care centers, more than 250,000 merchant points and more than 1,150 ATMs across the country as their location can be easily pinpointed due to the map. This results in a good amount of time being saved and as a result the map service has been used more than 2.2 million times in the last five months.( As of May 24,2021)
Other than the location, customers have access to the image, address, business type and service time of a specific agent, merchant, ATM or customer care center in ‘bKash Map’ which will further help you identify and visit your nearest agent or ATM at a convenient time for both parties.
To use the map, customers will have to select the ‘ bKash map’ option after clicking on the bKash icon on the top right of their Bkash App screen. To gain access to the map,be sure to have your location turned on.
The merchant’s, agent’s and ATM’s logos can be seen at the bottom of the app which when you click shows the respective entity on the map. You can locate five agents, ATMs or Customer Care Points near you by tapping their respective icons. Another very helpful feature is the show route option where the map will provide directions to your nearest agent, ATM or customer care point if you go to the “show list” option and select one.. The map also shows 10 nearby merchant points when you click on the “ merchants icon”.
The map is certainly a great feature to bring on by bKash as It will save a lot of valuable time for customers. The old days of going from shop to shop asking if bKash service is available will be over soon as more and more people use this service.